Services

Hardware Installation and Upgrades

 

Sometimes screens go dark, storage disappears, and memory fades. Mysterious liquids can make a keyboard sticky and sometimes track-pads just stop tracking. Maybe you just want to store more music and movies or max out your RAM on a new machine. Whether it’s a fix or an upgrade to your machine, we can provide the proper solution to your technical needs.

Software Installation

 

Insert data disc, enter product key, submit login credentials, install some kind of framework … it’s not always as easy as popping in a disc and just clicking run. Sometimes there isn’t even a disc, perhaps you don’t know what a disc is. Doesn’t really matter, what matters is you want your system to run something and it just doesn’t seem to be happening. Our technicians are happy to assist in installing new software and resolving any issues that may result from said new software.

Network Connections

 

Internet, eh? We can’t tell you how to use your time in the most productive way, but what we can do is make sure that you can do it from anywhere in your home, even if it’s just to print a recipe for muffins while you’re folding shirts. We can setup a home network for all of your capable devices to connect to and we can keep that no good mooching neighbor from stealing your bandwidth.

Virus Removal

 

Should you have downloaded that file? Probably not. Should you have clicked on that link? That depends. Should you have called that phone number that just popped up surrounded by big flashing lights? No, you shouldn’t have, never call some random number without knowing who it is. But it’s OK, these things happen. Our job is not to judge you, we just want to make sure you get the help you need as soon as possible while trying to save as much important information as possible.

Bug Fixes

 

Is it loading or did it not register your click? Are you sure you clicked it? Click again … still nothing? Click again, and again, again, again, again, again … ok stop, that’s not helping. You’re not really sure but it seems to always happen randomly. Our technicians will try to diagnose the problem and suggest a proper solution.

File Backup and Recovery

 

Nothing lasts forever, but you can sure as heck try to make sure it does. Nothing is more depressing then realizing that all of your favorite pictures, music, and that one fan-fic you wrote in middle-school, are now lost because your system decided to up and quit on you. The best solution is to create a backup of all the important things that can easily be retrieved when needed or when the main device has been lost. Also, depending on the problem, it may be possible to retrieve data that was once thought to be lost. We can help you understand what happened, see if any lost data can be recovered, and help you set up a new system with backups so that you won’t have to fear losing any important memories.

Etc, Etc, Etc.

 

You got questions and we got answers. Whatever issue or inquiry you may have, we are always willing to listen and provide assistance. If for whatever reason we are unable to solve your situation, we will gladly provide guidance to someone that can.