You’re friendly neighborhood tech people.
A co-workers uncle, your sister’s friend’s niece, your father's brother's nephew's cousin's former roommate, that is who we are. For years we have been the person that countless connected friends and family members have relied on to fix whatever computer issue they came across. Jammed TV remotes, black computer screens, busted game controllers, whatever problem someone that we have even a cursory connection to, we can guarantee that we’ve been volunteered to fix their problem. Never are we strangers to the Thursday afternoon, 2 p.m. phone call from a parent, neighbor, or co-worker about a friend or acquaintance whose brand-new tablet won’t turn on or their 3-foot tower desktop keeps freezing.
New technology can be expensive and maintaining well-loved technology is not always easy. New technology often requires the need to learn new menus and systems and that can be quite challenging for many, so it comes as no surprise that the majority of our assistance has been helping others keep their old rigs running and helping them navigate new interfaces. It’s not always easy but helping others has always been a key part to who we are and has always been the motivation for what we do.